Small Business Telephone Systems – What is VoIP?

Abica’s Voice Over Internet Protocol (VoIP) uses a dedicated Internet connection to make calls, instead of traditional telephone lines.There are different VoIP solutions although the key functionality remains largely the same. It also helps to mobilise your workforce across all major UK cities such as London, Glasgow, Edinburgh & Aberdeen.

Hosted VoIP

Hosted VoIP

By Hosted VoIP, we simply mean that your call calling capabilities sit on our servers and will require an Internet connection to access them. We will handle all software updates and maintenance, so that your organisation continues to receive the highest level of service, without the headache of system down periods.

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On-Premise VoIP

On-Premise VoIP

By On-Premise, we simply mean that your organisation hosts the necessary hardware on an internal server. With On-Premise VoIP, your in-house IT department is responsible for the routine updates and software upgrades, as well regular maintenance, system backups and data monitoring, so it is important that you have the team, knowledge and expertise to deal with any issues.

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