IT Support Including Procurement & Online Monitoring

PC and Mac friendly, our IT Division, pcr, provide several forms of IT support including Online Monitoring, Hosted Spam Filter, Disaster Recovery & Business Continuity and Outsourced Purchasing.

Online Monitoring

Outsourcing the monitoring of your servers and workstations to us ensures healthy systems, early identification of issues, quick problem solving and an altogether more robust IT infrastructure.

Potential problems are identified within 15 minutes of them occurring thanks to our monitoring tool, proActiv. We can identify and resolve problems effectively, before they cause issues for your organisation and at times that don’t affect business operations.

proActiv also monitors:

  • Server status
  • Backups and security
  • Hacking attempts
  • Critical updates failures

If you would like to speak to one of our team about how we can help spot IT problems and prevent them from becoming bigger issues, contact us today for a no obligation consultation.

Hosted Spam Filter

Spam threatens your business systems and hardware on a daily basis. Most email software does apply a filter but our IT division, pcr, went one step further and developed a dedicated hosted spam filter called MailSure which scans every email for spam and potential viruses in the cloud, well away from your own server and computers.

It receives many daily updates and refinements, ensuring the spam protection is as tough and accurate as it can be. Attachments, images and even compressed files are scanned, not only reducing the chances of infection, but also lowering the number of spam emails that reach your mailbox.

To find out more about our Hosted Spam Filter, just get in touch with us for a chat.

Disaster Recovery & Business Continuity

System downtime and the knock on effects for you and your customers are bad for business.

Our IT Company, pcr have the experience in disaster recovery and business continuity to create a backup strategy ensuring that your key services are available when any incident threatens to disrupt your business.

If your back-up strategy ever needed to be implemented, you’ll be back online in the quickest time possible and with minimum disruption to normal business activities.

Remotely monitoring your system, ongoing revisions will be made to your continuity strategy as they are required ensuring the strategy keeps pace with changes in your business.

To speak to one of our IT experts about Disaster Recover & Business Continuity, contact us today.

Outsourced Purchasing

The purchase of IT hardware and software is one of the biggest decisions you will undertake in the implementation of a new IT infrastructure. We understand that the needs of one office can greatly differ from the next. Budgets, business objectives and office space are all contributing factors.

Often, this can be an overwhelming and time-consuming task for in-house staff but with our knowledge and experience, we can take care of all purchasing and supply chain management for you. We are well informed of the different types of hardware, software and best business application so we can ensure you get the right equipment for your business needs now, and in the future.

To talk to our experienced IT team about IT procurement, contact us today.

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Michael A Gribben

Director - National Engineering Services at CBRE UK

“Nick and his team at pcr are a crucial part of how we deliver services to our customers. Without that support, we would be unable to maintain the high standards we set and pcr have been crucial in developing our network that compliments our ISO 9001. We have grown as a company and Nick has supported that growth by assisting us in upsizing into new premises and developing our in house IT processes.”

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