Abica - Business Telecoms in Glasgow, Scotland. Business Phone Systems, Business Broadband, Mobile, Landline and VoIP Solutions.

AbicaPedia – Jargon Buster



PUK, or personal unblocking keys, are used to unblock a mobile phone which becomes blocked. Mobile phones may become blocked when a PIN (personal identification number) is entered incorrectly on three consecutive occasions. In some instances, the phone may become blocked, which requires a PUK to unblock it, and in other instances, the SIM (Subscriber Identity Module) card itself becomes blocked and again will require a PUK to unblock it.

PAC code ( porting authorisation code) allows you to transfer your existing mobile phone number from one mobile phone network provider to another mobile phone provider so that if you change mobile phone networks you do not have to give everyone a new number. You can keep your existing mobile phone number. The process is termed mobile number portability, or number porting. It’s quick and very easy to do.

Inbound Numbers provide you with a simple solution that enables you to route, monitor and manage all inbound calls to your organisation regardless of whether they come into a geographic number or a national number.

Cloud computing basically allows for virtual servers to be available over the Internet. This means that businesses can store all their data and files on this virtual server. The main benefits of this are that you can increase capacity or add capabilities easily and quickly without investing in new infrastructure, training new personnel, or licensing new software. In most cases you would pay a subscription for this service.

VoIP stands for Voice over Internet Protocol. It is also referred to as IP Telephony or Internet Telephony. It is another way of making phone calls, with the difference of making the calls much cheaper or completely free. All communications are delivered through the Internet rather than the traditional phone system.


Comments


What Our Clients Say

  • “Abica is pro-active in ensuring a timely response to any issues arising and are an intrinsic element of our supply chain. We only choose suppliers we can trust and Abica has shown us that we can rely on them.”

    Nicola White, Harper Macleod

  • “We rely on Abica to meet our high standards and ensure that we can continue to offer a seamless experience at Monachyle Mhor. If we encounter any problems, one of the helpful team is always quick to deal with it.”

    Tom Lewis, Monachyle Mhor

  • “Abica have proved over the years that they have constantly moved with the times in creating an atmosphere of total trust with our organisation. Their industry knowledge, technical support and advice have always proved cutting edge and cost effective, and we wish them well in their constant push for excellence.”

    Bob Nixon, CBC Glasgow Ltd

  • “In the market of mobile telecoms the technical product is available from a multitude of resellers but with Abica the product is wrapped in a personalised service model. This model enables Abica to work as if part of our team, they are proactive and assist us in delivering value to our business, our users and ultimately our customers.”

    Laurence Hamer, Weatherbys Ltd

  • “We have been a customer of Abica for a number of years now and during that time have received excellent levels of service and extremely prompt responses to any requests that we have put to them. They are a very proactive and customer focused company and their customer relations management mind set is extremely positive.”

    Keith Lawrence, Lawrence Creative

  • “Abica provide a first class service. They are always on hand to answer any queries and to provide support when required.”

    Peter Moir, 1st Choice Chemdry

  • “Abica offer a flawless service and have always been there at the end of the telephone when we have needed them. Their prices aren’t too bad either!”

    Andy Meldrum, Glencoe Mountain Ltd

  • “Abica been the most efficient, straight forward, helpful Telecoms company we have ever used. Abica take the stress out of the management of our telecommunications. As a national recruitment company, managing our multitude of broadband and telephone contracts was not only complex but challenging. Abica have both brought order to chaos and reduced our costs and completely exceeded our expectations. I recommend Abica to anyone who will listen!”

    Zoe Hamilton, Jarvis King Associates Ltd

  • “Their excellent standard of skills & communication through-out the whole business. Guaranteed to find best price everytime, 10/10 business for telecom communications.”

    Michael Murphy, SCO-FRO Group Ltd