Abica announced as finalists in the 2011 Glasgow Business Awards
Now in its 14th Year, the Glasgow Business Awards Ceremony and Dinner continues to attract a high quality of entrants from across Glasgow. Looking for dynamic and innovative organisations within the Glasgow Chamber Membership local to the Glasgow area, they had a record number of entrants this year and Abica are delighted to become finalists for the 3rd year running in the same category for Excellence in Customer Service.
Abica’s principal point of differentiation within the telecoms industry has continued to be their pursuit in pleasing their customers and driving long standing relationships with them. Their goal has always been to prove that they can provide great service with their telecoms. Their customers can prove this.
Up against Barrhead Travel, Grand Central Hotel and Indigo Lighthouse, Abica look forward to re-claiming their award from 2009!
Joint managing director David Munro said, “We are genuinely ecstatic to be recognised for the 3rd year running in this particular domain. We have always been aware of the poor reputation within the Telecoms industry for low standards in customer service and we have always aimed to overcome that. Our annual customer surveys prove a 98% in satisfaction and we aim to turn that into 100% this year.”
The Glasgow Business Awards Ceremony and Dinner is firmly established as “the highlight of the Glasgow business calendar.” Attracting high profile industry support and involvement, the Awards offer Glasgow businesses the opportunity to promote major achievements and celebrate success. Proven in previous years that by entering these Awards, companies can gain recognition and publicity for their achievements, successes and accomplishments.
Abica continues to thrive, sustaining a steady growth throughout the recession. The whole client services team will be representing the company at the Awards ceremony and this is resonant of their ethos of working together and their emphasis on their team values.